Communication is the most important soft skill, because all other soft skills are built on the ability to communicate clearly and professionally. Communication is more than just sending a message – it is also the ability to receive messages, listen actively, and “hear” what isn’t being said. Many times we focus on learning to speak or write clearly, but this is only one component of communication – and perhaps not even the most important!


  • The Ways We Communicate
  • Improving Non-Verbal Communication
  • Active Listening 
  • Openness and Honesty
  • How to Communicate to Improve Relationships

Steve Porcaro will discuss key goal setting strategies and tips, share some success stories and take your questions.


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